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Tanya T

1 reviews | Active since Nov 2019

06 Jul 2023, 20:24

MULTICHOICE IS THE WORST!!!!!

The worst service with the most *********** staff at their call center, I signed up for a price lock subscription which was supposed to be 670 p/m but keeps on changing every month. I paid my subscription on the 01/07/2023 (I pay on the first of every month) but for some reason my extra view got disconnected, I have been calling the call center for the entire day and none of their call center agents seem to be competent enough to assist, I ask to speak to a manager and the guy assisting me calls his friend/ colleague who is now pretending to be the manager whilst they are laughing and giggling in the background. MULTICHOICE IS THE WORST!!!!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jul 2023, 20:27
Official
Hi Tanya, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team