??? Multichoice is struggling

???? I didn't know multichoice can also feel the pressure, Ya they are losing people. They must learn to treat their customers with dignity. I remember there was a time where I wanted to pay more on my account so that I can save a bit on the following month if I'm not mistaken it was last year if not the year before last. What multichoice did to me was VERY PAINFUL, A very RUDE consultant told me I opened my very old account with the difference so the following month I had to pay the whole amount AGAIN. I tried ? my best to explain why would I open an account that I haven't used for years but my cry fell on deaf ears. Then I let it go, with a very broken heart obviously..

I stopped ✋ paying my subscription months ago and joined showmax instead, remember showmax has almost everything that I watched on DSTV and on top of that it's much cheaper.. ??today I received a call from multichoice asking me to come back ??? they asked me to pay like R79 so that they can reconnect me and I will pay a reduced premium a month.. I told them ???

????