MM
Makgopole M

1 reviews | Active since Sept 2012

06 Feb 2016, 22:03

multichoice is not to be trusted

On Monday I went to vaalpark multichoice branch n wanted assistance with xtraview n pvr instalation. And was told that they will be able to come on Thursday or Friday. On Thursday I received a call informing me that they will be in my house. Both my tv were playing. I called dstv after receiving an error. I was told that there should be 2 cable which wasn't but tv was playing n today I got an error that my account is in arrears and when I called again I was told my decoders r not linked. I am so mad that I want my money back

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2016, 10:01
Official
Hello JULIANMAPHUTHA,

Please accept our sincere apologies for the delayed response and for the inconvenience caused.

We tried contacting you today several times with no avail, we have referred your query to the relevant department for further investigation. Kindly expect feedback directly from them.

Should you require any further assistance, please don't hesitate to contacts us using our communication channels below :

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com.

Regards
Elna