TN
Thobeka N
1 reviews | Active since Feb 2020
23 Sept 2022, 11:08
Multichoice is exploiting its customers!
Multichoice decided to disconnect my subscription without a valid reason and when I tell them to reconnect me as I don't owe them and pay my subscription without fail they tell me that I need to pay a R27,1 for a reconnection😡😡😡. No man this is a poor service and exploitation.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Sept 2022, 11:20Hi Thobeka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Sept 2022, 11:20
Official
Hi Thobeka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Sept 2022, 17:34Hi Thobeka,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you mentioned that your query was resolved by the contact centre.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you mentioned that your query was resolved by the contact centre.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Sept 2022, 17:34
Official
Hi Thobeka,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you mentioned that your query was resolved by the contact centre.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you mentioned that your query was resolved by the contact centre.
Kind Regards,
DStv: Hello Peter Team
Best regards,