Multichoice Is A **** To Make Money From Their Clients

I wasn't around during the course of December and I decided not to pay my December subscription. During the month of December I received 4 SMS's from Multichoice offering a 50% discount on my January 2020 subscription. After each SMS's I made it a point to call Multichoice and confirm if the 50% discount means that I only have to pay half of what I normally pay and the said "yes, you'll only need to pay half before the 31st December" Upon the 3rd SMS the lady that was assisting me told me that I will only qualify for the 50% discount if my subscription is active, so I decided to pay an amount of R620 on the 22 December 2019 in order to qualify for my 50% discount in January. I paid the 50% on the 30 December 2019 but it always showed that I need to pay R462, so I decided to call Multichoice on 6 January 2020 and I specifically asked the lady that was assisting me if my subscription will ever be close between 6/01/2020 - 31/01/2020, and she assured me that it wont happen. The following day on 07/01/2020 my subscription was closed and called Multichoice and aske to speak to the manager where I was left on hold for 1 hour 15 minutes. I called later during the day I was immediately transferred to the manger who immediately re-connected my services and assured my that it wont be switched off. I woke up this morning and my account has be closed AGAIN, and when I called Multichoice the agent that I spoke to told me that " my manager is not around and my team leaders don't want to assist me"

I have all the call recordings from the 1st call I made to confirm on the 50% discount I'm being offered for my January subscription. I'll definitely put this to the media if my account is not resolved by tomorrow 13/01/2020. If this is what you guys do in order to make money from us with you re-connection fee, you are a bunch of ******