Hellopeter
Share Your Experience
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Bheki N

1 reviews | Active since Nov 2013

22 Dec 2017, 15:18

Multichoice is a **** since they are starting to get competition

I just called DSTV and I spoke to ...... as I wanted to suspend my account until I come back.

The nonsensical **** I have ever heard is that they cannot suspend it because I have already paid. Why will I ask them to suspend it if I didn't pay? The fact that they are starting to get competition is driving them up the wall and while doing that they ***** customers.

This is nonsense, a **** to make a quick buck from clients, and I don't care what you decide to do with my account. You can even take it, shove it wherever you want. I can gladly move to the competition that seems to be doing better than you.

Multichoice is unprofessional and selfish as they want to use all your money on your account even if no one is using the dstv. What **** is that they can't suspend my account but when the account is R0.00 they can suspend it? They will **** peoplle who are not in telecoms with this ****ty ***** explaination. An account can be suspended at any time, whether the account has money or not! Mxim. I now used all my airtime to phone the useless call centre that is full of people who are dragged by their noses.

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Replies (4)
BN
Bheki N's update22 Dec 2017, 15:29
Reviewer Update
I have made a recording of a phonecall I had with them and I will post it on other sites so that everyone can hear what **** the DSTV multichoice is. The name of the girl I spoke to, who clearly has been captured as well by dstv, will be there.
BN
Bheki N's update22 Dec 2017, 15:29
Reviewer Update
I have made a recording of a phonecall I had with them and I will post it on other sites so that everyone can hear what **** the DSTV multichoice is. The name of the girl I spoke to, who clearly has been captured as well by dstv, will be there.
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Dec 2017, 15:52
Official

Dear Thamsanqa

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

BN
Bheki N's update27 Dec 2017, 11:24
Reviewer Update
Hi Dinah That is just lazyness from DSTV. Your failure to listen to customers but instead continue with the policy that only benefit you alone makes you ********. As I said, DSTV ****s people as they refuse to accept policies that will benefit customers. DSTV is just greedy and senseless. They just keep on showing us same drama over and over again for the period of 5 years in a row. We shouldnt sugar-coat the fact that DSTV doesn't care what customers are saying, they are just focusing on the amount of money they are getting. Sustainability is not what they are looking for but ****ing customers is exactly part of their DNA. When they suspend the account after it is dry, to reconnect, they will want reconnection fee. What bull is that? It simply shows that they want to milk money from customers as much as they can. It's just a disgrace if you ask me. I encourage people to choose the DSTV direct competition. You can go ahead and disconnect my services as I don't care. I am disgusted.