1 reviews | Active since Dec 2015
Multichoice is a ****
Multichoice is a ****. On the 2nd of January 2023 I paid my decoder on time as usual the amount of 540 for compact with pvr, on the 6th it was disconnected I called the same same day and I was told to email the proof of payment, and it was connected, on the 9th it was the same story disconnected, I called then I was told to send the proof again, connected only to be disconnected again on the 14, same story about the proof of payment and proof to be escalated to the journals and the accounts people. To my surprise when I went to pay on the 1st of February I'm told the decoder owes 1200, I pay what I was supposed to be paying 540 which I have been paying over the years the decoder gets disconnected again on the 3rd, called again had to email the proof of payment then it gets connected only to be permanently disconnected on the 6th of February. Very frustrating, to be even told that they can not help because I don't have walk in my area I only have agencies. Meaning I lost my money with Multichoice and still owe a lot that I don't even know where the debt comes from.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
