1 reviews | Active since Sept 2022
MULTICHOICE IS A **** I TELL YOU😡🤬
I AM SICK AND TIRED HONESTLY WHEN IT COMES TO MULTICHOICE NOW I HAVE HAD IT WITH THEIR POOR POOR POOR SERVICES IN FACT I'M DISGUSTED I HAVE NEVER BEEN UNHAPPY ABOUT A SERVICE LIKE THIS😡😡😡🤬🤬🤬SO I CALLED ON THE 26/07/2024 TO UBDATE MY PAYMENT DATE AND I SPENT SO MUCH TIME ON THAT CALL MAKING SURE ALL GOES WELL. I TOLD THE AGENT I WOULD LIKE MY PAYMENT DATE TO CHANGE FROM THE 6TH OF EACH MONTH TO THE 10TH, THE AGENT CONFIRMED EVERYTHING WITH ME AND ASSURED ME SHE HAS CHANGED MY PAYMENT DATE ONLY TO WAKE UP TODAY WITH MY DSTV SERVICES DISCONNECTED. HOW ARE MY SERVICES DISCONNECTED WHEN I CALLED TO CONVENIENCE MYSELF SHE EVEN TOLD ME ABOUT MY PRO RATA EVERYTHING WAS SO GENUINE ON THAT CALL BUT NOW I'M LEFT IN THE ****IN COLD AND DONT KNOW HOW MY DAY WILL GO. I WANT MY SERVICES UP AND RUNNING BY THE TIME I WAKE UP TODAY AND I WANT THEM FAST I CALLED MULTICHOICE FOR A REASON BUT THEY JUST CAN'T SEEM TO GET THE WORK DONE. FROM ME BEING TOLD ON THE 10TH THAT I WILL PAY AROUND R560 INCLUDING PRO RATA TO NOW HAVING TO PAY R600+ TODAY THE 6TH. I AM NOT HAPPY AND I'M VERY ****ED OF IF MY SERVICES ARE NOT UP AND RUNNING TODAY AND I AM NOT COMPENSATED FOR ALL THIS NONSENSE GOING ON THERE WILL BE HELL TO PAY. I AM NOT GOING TO GO A DAY WITHOUT WATCHING TV AND SO ARE MY KIDS.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
