MULTICHOICE IS A GROUP OF INCOMPENTENT, RUDE AND A ****.

From the 5th January I have received nothing but pathetic service from DSTV, firstly them not debiting on the 1st as arranged, i called the customer care to request information in order to make an eft, which was provided, i emailed the POP to the given email address ***. On the 9th my services were suspended, from that time onwards i have spoken to tons of *********** consultants, who were not just rude, but did not know even their their products. Had to use MY AIRTIME to request the services I have paid for, they would be restored and after 4 days, they would be disconnected, and everytime i call in or chat to them via whatsapp, i was told the same thing that i did not pay, then the same process again of me emailing the proof of payment. I spoke to about 3 team leaders, who also did not know how to resolve the issue. Finally a debit order was then process for the 1st of February, and now my viewing was restored, but till today i havent received my data as i have a data package with them. I CALLED IN AGAIN, USING MY AIRTIME AGAIN, and everytime i get to be told that my data services are suspended, and no one could tell me why. I was told that same will be escalated and i will be contacted within 24 hours, and that was 7 days ago, and till date no one has ever contacted me.

I WANT THIS RESOLVED AND MY DATA BE CREDITED AS I WILL NOT BE PAYING FOR THE SERVICE I AM NOT RECEIVING.