AS
Alain S

1 reviews | Active since Mar 2009

04 Dec 2016, 22:25

Multichoice invoicing system unable to generate invoices ????

<p>Hi</p> <p>Have been waiting for invoices / statements since June / July. According to Multichoice their system does not allow an invoice to be generated ??? I wish I could also send an SMS to my customer and get paid !!!</p> <p>How pathetic from a multi billion Rand organistation !!!!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 08:43
Official

Dear Alain

We acknowledge receiving your complaint. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 11:39
Official

Good day Alain

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

We have escalated your concern to the relevant department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert