DM
D M
1 reviews | Active since Dec 2010
04 Jun 2024, 11:07
MULTICHOICE INSURANCE is a ****...
I have been a loyal customer for multichoice for some years now and last year i was called to signup a 12months contract to paying a flat rate on my decoder and i even asked the consultant that i have an insurance on my current decorder and it won't be tempered with? She said yes all will be as it was. This morning my explorer decorder started rebooting itself nonestop then when i call multichoice i am told my insurance has been cancelled without my knowledge because i am to claim for replacement for its faulty mulfunctioning....please help me because i can't buy a new decoder while at the back of my mind i have insurance...they even messed my email address claiming they sent me cancellation documents
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Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jun 2024, 11:19Hi there,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jun 2024, 11:19
Official
Hi there,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DM
D M's updateReviewer Update
07 Jun 2024, 09:02Some gentleman from multichoice called on wednesday and he ensued investigations but upto now my family has no tv to watch while having paid my dues...this is really not on...
DM
D M's update07 Jun 2024, 09:02
Reviewer Update
Some gentleman from multichoice called on wednesday and he ensued investigations but upto now my family has no tv to watch while having paid my dues...this is really not on...