AN
Aubrey N
1 reviews | Active since Jul 2018
05 Nov 2024, 14:13
MULTICHOICE INSURANCE
I am extremely fraustrated with dstv,infact i am annoyed beyond. I was told i have DSTV 3 funeral covers how is that possible? No CALL, how was these insurances done???FOR A FULL YEAR THEY BEEN TAKING MY MONEY.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Nov 2024, 14:15Hi Aubrey.
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Nov 2024, 14:15
Official
Hi Aubrey.
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
AN
Aubrey N's updateReviewer Update
06 Nov 2024, 16:57Can someone please attend to this matter as in pronto, The following needs to happen regarding this issue.
I need the recordings for the insurance cover confirmation on inceptions.
failure to present the recordings of that 3 insurance funeral covers ,that I pay for, for the past year.
a refund and interest must be looked at should we not find those recordings.
my patient at this stage is running at the low gear.
Looking forward to this feedback ,and can I at least get clarity of how long will this escalation take to be resolved.
Thank you
I need the recordings for the insurance cover confirmation on inceptions.
failure to present the recordings of that 3 insurance funeral covers ,that I pay for, for the past year.
a refund and interest must be looked at should we not find those recordings.
my patient at this stage is running at the low gear.
Looking forward to this feedback ,and can I at least get clarity of how long will this escalation take to be resolved.
Thank you
AN
Aubrey N's update06 Nov 2024, 16:57
Reviewer Update
Can someone please attend to this matter as in pronto, The following needs to happen regarding this issue.
I need the recordings for the insurance cover confirmation on inceptions.
failure to present the recordings of that 3 insurance funeral covers ,that I pay for, for the past year.
a refund and interest must be looked at should we not find those recordings.
my patient at this stage is running at the low gear.
Looking forward to this feedback ,and can I at least get clarity of how long will this escalation take to be resolved.
Thank you
I need the recordings for the insurance cover confirmation on inceptions.
failure to present the recordings of that 3 insurance funeral covers ,that I pay for, for the past year.
a refund and interest must be looked at should we not find those recordings.
my patient at this stage is running at the low gear.
Looking forward to this feedback ,and can I at least get clarity of how long will this escalation take to be resolved.
Thank you
AN
Aubrey N's updateReviewer Update
07 Nov 2024, 16:2748 hours ,came and pass still no contact from MultiChoice. I am honestly wondering what kind of business you guys are into, because the services you giving us its weird.
AN
Aubrey N's update07 Nov 2024, 16:27
Reviewer Update
48 hours ,came and pass still no contact from MultiChoice. I am honestly wondering what kind of business you guys are into, because the services you giving us its weird.