vM
vera M
1 reviews | Active since Sept 2022
25 Oct 2024, 18:30
Multichoice insurance
I've paid for my premium then my decor broke,I phoned the insurance for the replacement 2 weeks back till today nothing whilst they said 7 working days.i called Monday was told 24 hrs till today,I've been paying my premium without skipping any payments now they can't even help me with the replacement of the decor.ive paid the premium for something that I didn't watch and I'm expected to pay again.they are ripping please wouldn't want to use it in future.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Oct 2024, 18:35Hi Vera,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Oct 2024, 18:35
Official
Hi Vera,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
vM
vera M's updateReviewer Update
28 Oct 2024, 13:09It's almost noon nothing yet from multichoice,I still need to pay again for the new months service and I've been enquiring about this since the 11 October 2024.not even a call from them to say when will they deliver to my house , simple means I will wait for another month like all the residents of Soweto since they've been not having stock for more than 3 mionths.i will love to get my refund and go apply for internet that will give a better service than you guys.
vM
vera M's update28 Oct 2024, 13:09
Reviewer Update
It's almost noon nothing yet from multichoice,I still need to pay again for the new months service and I've been enquiring about this since the 11 October 2024.not even a call from them to say when will they deliver to my house , simple means I will wait for another month like all the residents of Soweto since they've been not having stock for more than 3 mionths.i will love to get my refund and go apply for internet that will give a better service than you guys.