Multichoice *********** service

I'm am so fed up with Multichoice and I think they are making money by exploiting us.

My due date to pay my subscription is ON the 7th of the month. As I am writing my subscription has been suspended and I already paid on the 1st of April.

This has been going on for a while now paying on time and I have to call them for the same problem spending money.

Previously it was a matter of using EFT so they cannot pick up my payment, so I had to go through the process of sending a proof of payment which clearly shows I pay before my due date.....and now to avoid all the drama I paid at ShopRite store but still same issue.

Really really I am tired. Is it because they don't have competition? Or that is how they make money. I'm sooo disappointed.