Multichoice *********** Customer Agents

Customer service center is the worst. Agents put you on hold and do not return... By the time a query is resolved, it's 3 or 4 calls later having to explain afresh to the next agent.

My contact details and products get changed on the system without my consent and I only find out once I get disconnected for "outstanding" billings.

This is an ongoing occurrence which indicates that Multichoice has no intention of employing competent people!!