Multichoice *********** beyond measure

DSTV decided today to disconnect my service. I spent 75 minutes on the phone speaking to 5 different people and none of them could tell me why it was suspended - next payment only due 1 June but to be safe I even paid the outstanding amount. All very sorry and they will escalate - expect a call in 24 hours. I am so sick and tired of their monopoly and thus attitude and incompetence