DL
Doret L
1 reviews | Active since Feb 2018
28 Mar 2022, 19:43
Multichoice ***********
I am a client with dstv for many years now i have app**** for a upgrade for explora ultra on 7 march all was aproved etc got instalation date of the 18 th which hqs now changed twice qfter that installer said they havent received decoder dstv says it has not been dispatched they keep logging queries but theres no feedback no one can help you except log a query yet i receive an sms for a debit order the number for installer doesnt even exist so i ask you
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
28 Mar 2022, 22:12Hi Doret,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Mar 2022, 22:12
Official
Hi Doret,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DL
Doret L's updateReviewer Update
28 Mar 2022, 22:21Thank you altho i wont hold my breath as i have heard this for the last week now and still theres no change however i would be very happy if it can be solved
DL
Doret L's update28 Mar 2022, 22:21
Reviewer Update
Thank you altho i wont hold my breath as i have heard this for the last week now and still theres no change however i would be very happy if it can be solved
DL
Doret L's updateReviewer Update
31 Mar 2022, 15:52Thank you for sorting the issue my new decoder was installed today and i have to say the installers were very efficient hope to not have any more issues regards
DL
Doret L's update31 Mar 2022, 15:52
Reviewer Update
Thank you for sorting the issue my new decoder was installed today and i have to say the installers were very efficient hope to not have any more issues regards