LN
Linda N
1 reviews | Active since Feb 2013
03 Jun 2018, 05:58
Multichoice ***********
I have paid my subscription on 1st June 2018. Absa to Absa but only because *********** staff cannot see the payment and I don't have the means to email the proof of payment to them, my service is suspended. Well done Multichoice. Once you are awake, I hope you. are not charging me a reconnection fee and I want a credit for the time that my account was paid for, but suspended. I will definitely look for alternative means to replace this *********** service.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jun 2018, 08:47Dear Linda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Jun 2018, 08:47
Official
Dear Linda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Jun 2018, 12:31Good day Linda
Thank you for contacting us.
Our records indicate that you have been assisted. Your DStv service is active and the payment reflects. Also, the R50.00 reconnection fee charged is reversed.
The next payment is R249.00 due by 01 July 2018.
Feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply04 Jun 2018, 12:31
Official
Good day Linda
Thank you for contacting us.
Our records indicate that you have been assisted. Your DStv service is active and the payment reflects. Also, the R50.00 reconnection fee charged is reversed.
The next payment is R249.00 due by 01 July 2018.
Feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,