Multichoice incompetency still a joke

I made payment on the 28 of January for my Dstv service. It started on the 7th I was cut of for the first time because accounts department struggles to allocate a payment in 10 days. Service was turned on again with apology this wil not happen again. Few days later it happens again. This time I was promised the payment was now allocated and I will not lose service. A few days later we had to waste money phoning in again since the payment has still not been allocated. A few days later the same story. Can help to feel petty for a company with staff that struggles to perform a simple task. Guest what this morning I woke up to the same problem. I don't know what to do. I already spend dubble my monthly dstv subscription on my cell phone. Lost about 10 days of dstv service because of incompetency from their side. Sure Multichoice will do the ******** thing and not refund you for downtime. And this is not the first time a normally have Dstv problem @least 8 of the 12 months a year.