MULTICHOICE INCOMPETENCE

I paid my monthly subscription on the 28th, via my bank App l, Nedbank, hence to pay via Multichoice whatsapp link was not easy due to network I had been using my App for a while when making payment due to the problems with their whatsapp link After making the payment, I called Multichoice to enquire whether they received the payment but I was not that they did not receive it, is was given email to send the proof of which I did, the response was that I will receive the feedback after 3 working days, no response came, I called Multichoice on the 3rd day after Multichoice decided to switched off my channels, I contacted Multichoice again, channels were switched back M very mad at this people who are very ***********, today this morning, I found that my channels were switched off again, tell me what kind of people are this? Do I have money to constantly call they numbers? NO! They are very irresponsible, tell me is there any problem when I tried to pay the subscription fee the way I used to pay the whole year till February 2023? Right every month end? Please fix your problem and m not willing to pay extra fees cos it's you who cut it off after paying my subscription right on the 28th REFERENCES ***6, very frustrated customer!