Multichoice incompetence
Multichoice are at it again.After I had to pay an additional R350.mybservices have now been suspended 6 days later after I had made my payment.What incompetence is this.Again I had told the agent to cancel the insurance on my decoders and that did not happen.They do not bother to get back at you and Give you an update on the status of your compain.This is completely unnacceptable and I am appauled by the service we are receiving from Multichoice If Only they took cystomer service seriously and had a Competitor I would instantly cancel my subscription.
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DStv (MultiChoice)'s replyOfficial
08 Jun 2021, 10:16Hi Kgotso ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Jun 2021, 10:16
Official
Hi Kgotso ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team