Multichoice in two words -unprofessional and ***********

Enquiry reference number :***3 Multichoice it is so *********** I’ve been waiting for over 70 hours for assistance and still nothing.My dstv is been on and off for the past two months with no help and no solution instead I have been wasting my airtime calling them getting same answer that my query is been send to accounts they are waiting for authorisation from their team leader