Multichoice in again

<p>last month my complain was about this company of disconnecting me services which i found that they disconnected me because i owed them certain amount, based on that, my concern was that disconnected after 7 days after paying my account and they ****** me my time to watch Europ 2016. i am on premium, i waited until the 27 of july to pay my account which i paid, i paid my R759.00 plus my reconnection fee of 251.00 plus R80,00 for my etra view, for some reason after that i received an sms saying that i must pay R661,00 for reconnction after paying the above amount, i paid again that R661,00 because i was afraid that i will be disconnected again. on the 27 i paid my account as usual of R759 ply R80 for my etraview, still again today i recieved another sms saying i am owing R370.35. i phoned them today to query this account only to find that the R661.00 i paid was for my old decorder that was transfered to my premium and extraview, and the R370.35 they are asking me to pay is for that disconnected decorder, from 2014 i have been on premium but they are now billing me for compact that i am not using, meaning that the R661.00 that i paid last month was for the compact that i am not using while my premium account is up tp date, my question is why did not disconnect my old account of compact after i changed to premium, why are they charging me now not last year but this year if my old decorder of compact is still activated, i have been with their premium for more than a year and running for my second year but now they are charging me for compact and premium, how possible is that, their call center told me that they will credit me for the amount i paid of R661.00 based on argument, but in this case i do not want to be credited, i want my money back, i want my R661.00 back into my account because the little cent i spent is the little cent i need. This company has got into my pockets for no reason, i want my money back not credit back based on their failure to monitor their customers accounts. i need my money back, i spoke to one of their consultants and she said they will credit me, i do not need that credit i need my money back, i owe them nothing, like them switching us off when we fail to pay, i want my money back and i asked her to send me an email or sms to confirm that till now, i have not received any communication from multichoice regarding this problem. i do not need to be credited i want my money back into my account because it is easy for them to disconnect but difficult to pay back their nonsesen of failing to work on their accounts and top of that i want multichoice to take responsibility of my bililling for the month of August, i do not want to pay for August since they inconvinienced me and broke my planned budget. i am sick and tired of multichoice of rippping us off, i pay more than R700 to get their services but they still thank me with a bucket full of nonsense. are they aware every little cent i spent on them was for my kids to survive. this is bull ****, they must pay back my money. i can not pay R251 for reconnection fee, R661,00 for something i do not know. please pay back my money i need it, i am not a corporate company but a loyal citizen and good multichoice customer....thank you. i waited for their written apology and approval of crediting me back my money, even by now nothing has come in, meaning multichoice does not take care of their customers, what they know is to ripp us off and easy to disconnect if you did not pay for that month and now i want my money back. **** is ****....i real hate multichoice i just that i do not have another option but if i had another option i was going to forget about this stupid and lazy bussiness of this company. they are ripping some of us and have no heart or business heart to feel for ther customers...</p>