Multichoice *******ly sending accounts to Debt Collectors

March 2018 - Price lock ended (All payments made)

April 2018 - renewed subscription for a month - cancelled due to having Netflix. (all payments made)

July 2018 - Received a call from a debt collector saying that I owe R256??

bearing in mind that throughout the 2 years, DSTV has never emailed me statements , invoices or anything relating to this R256.

When I called, a consultant advised that the R256 had to be taken from one account and transferred to another.

how does this escalate to a debt collection agency?

I am appalled. Should my name ever get blacklisted or should this ever negatively affect my credit rating - it will be dealt with by the National Consumer Tribunal.

Multichoice DSTV has been reported to the National Consumer Tribunal.

Thanks