MULTICHOICE HELL RIDE

welcome to my hell-ride with Multichoice to try and change an acc number for D/O details!! Did everything re...documents etc....hours on the phone with Multichoice...call centre different call agents...I have to tell my story over and over again...spoke to 2 team leaders ....empty promises that it would be rectified...and then....suspend services today!!! Come on DSTV... how difficult can this be???? Now going to our local DSTV BRANCH -hoping to get a person that can actually sort this out!!! Pathetic call centre!!!