MULTICHOICE HAS THE WORST CALL CENTRE AGENTS EVER!!!!!!!!!!!!!

Multichoice has the worst client services department, NO supervisors on the floor. I called Multichoice on the 3rd of December 2019 to query my bill with them no1 could explain this, I spoke to NOKWANDA QAMANE a very RUDE and DISINTERESTED consultant who put me on hold for 37 Minutes... I called back the call centre and I spoke to SAMKE GUMEDE a very disrespectful young lady who who also failed to put me through to a team leader or manager and put me on hold for 24 minutes... I called back Multichoice in the afternoon and Spoke to SIPHOKAZI and she refused to give me her surname furthermore she continued to put me on hold while I was still speaking to her. All they do is put clients on HOLD till clients hang up...