PC
Pat C
1 reviews | Active since Nov 2011
20 Feb 2016, 15:27
Multichoice has messed up again on the same accoun
so finally after begging multichoice for the decoder that we ordered (4 weeks of hell trying to get it)......it has eventually arrived......just to discover the decoder is faulty, what a joke. So here we are still without<br> Thank you but no thank you for the ****ty service that you hand out. We are so done with you!!!!<br> From call centre to supervisor to manager cant get it right...pathetic!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Feb 2016, 15:10Hello patcannel,
Please accept our sincere apologies for the delayed response and for level of service you received.
We have escalated your enquiry to the relevant department for urgent assistance.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you require any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for level of service you received.
We have escalated your enquiry to the relevant department for urgent assistance.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you require any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply23 Feb 2016, 15:10
Official
Hello patcannel,
Please accept our sincere apologies for the delayed response and for level of service you received.
We have escalated your enquiry to the relevant department for urgent assistance.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you require any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for level of service you received.
We have escalated your enquiry to the relevant department for urgent assistance.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you require any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna