KD
Karen D
1 reviews | Active since Mar 2017
07 Sept 2021, 13:33
MULTICHOICE GIVES YOU NO CHOICE!
If I had to say that I had an experience would be a lie! The contact centre is non-functioning and the contact form must just explode on reading. I have received an R2100 account for September and R1700 for October for ONE PVR and ONE extra view decoder. How does that work! Previous accounts have always been R934,00.....if I could get to speak to someone, that would be short of a miracle!
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Replies (1)KD
Karen D's updateReviewer Update
08 Sept 2021, 09:09I would like to respond by saying that I was extremely impressed by the way in which Sandile Mathonsi of Multichoice conducted himself. He contacted me telephonically within house of my review on HelloPeter. He was extremely polite and efficient. He had all the answers and even emailed me with a full breakdown of the charges which I requested. I just wish that there was a way in which a person can speak to someone in the call centre as this would alleviate an immense amount of frustration with Multichoice.
KD
Karen D's update08 Sept 2021, 09:09
Reviewer Update
I would like to respond by saying that I was extremely impressed by the way in which Sandile Mathonsi of Multichoice conducted himself. He contacted me telephonically within house of my review on HelloPeter. He was extremely polite and efficient. He had all the answers and even emailed me with a full breakdown of the charges which I requested. I just wish that there was a way in which a person can speak to someone in the call centre as this would alleviate an immense amount of frustration with Multichoice.