Multichoice *****s cannot be allowed to continue!
I have spent two solid days with DSTV having now dealt with two people face to face in Regensburg and FOUR call Centre Agents, not to mention two online call centre agents all trying to navigate a system which obviously doesn't work, trying their best, but absolutely ***********. Consequently I have been charged R3400 for services in December, now owing R161 for what I have no idea, which has caused them to suspend my Catch Up and Showmax despite having over deducted in December. Which Politicians did these nincum****s have to bribe to get the monopoly they have in SA despite their disregard for customers? Why do they get more and more control over our Entertainment spectrum without any fight back? This Board belongs in the same place as Eskom, Prasa, Transnet and other executives.... namely in a commission hearing exposed to South Africans.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
I refer to our telephonic conversation.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly confirm a suitable time to contact you and assist you with your query.
Kind regards,
DStv: Hello Peter Team
Best regards,
I refer to our telephonic conversation.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly confirm a suitable time to contact you and assist you with your query.
Kind regards,
DStv: Hello Peter Team
Best regards,