NM
Nombeko M

1 reviews | Active since Aug 2014

24 Nov 2016, 11:03

Multichoice *****e on Customer

<p>Multichoice dstv</p> <p>Hi,</p> <p> </p> <p>Please help.</p> <p>I was a subscriber with dstv and was on the R350 package I then cancelled my subscription due to personal reasons– until I learnt recently that dstv had black listed me on the credit bureau for not pay dstv for the package of R790 and they claim that I am in arears of R350 .</p> <p> </p> <p>I do not understand how one could be owing dstv as it works as a prepaid when you dont pay they cut you of- when you cancel the subscription with dstv you only pay the cancellation fee which is R60.</p> <p>I have emailed and called multichoice throughout the month and they have not given reason as to why I am blacklisted infect they are unable to assist me in any regard instead I got general mail with ref/case number: ********** 2-c1. I have ran out of options as what I should do in order for them to get me of the credit bureau as this is a bad reflection on my credit therefore damaging my credit reputation. I really need advice or help as to what I should do as this is frustrating for me.</p> <p> </p> <p>Regards,</p> <p>Nombeko</p> <p> </p> <p>Contact: ********** </p> <p>Multichoice dstv</p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Nov 2016, 12:11
Official

Hi Nombeko

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team