AG
AndrAA(C) Groenewald
1 reviews | Active since Jul 2010
04 Oct 2015, 08:08
Multichoice *****
Received below response from Multichoice admitting their mistake, but instead of correcting it as per attached response they have overcharged me again with an amount of R615.06 and are giving me the run around and not providing the reasons why they overcharging me at their will! DO NOT ever have a debit order at Multichoice!<br> <br> \Dear DStv Customer
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Oct 2015, 10:04Hello ender123,
We apologise for the unpleasant experience and for the inconvenience caused.
Our records indicate that you were already been assisted. Your account was updated accordingly.
Should you need further assistance, please do not hesitate to contact us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We apologise for the unpleasant experience and for the inconvenience caused.
Our records indicate that you were already been assisted. Your account was updated accordingly.
Should you need further assistance, please do not hesitate to contact us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply15 Oct 2015, 10:04
Official
Hello ender123,
We apologise for the unpleasant experience and for the inconvenience caused.
Our records indicate that you were already been assisted. Your account was updated accordingly.
Should you need further assistance, please do not hesitate to contact us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We apologise for the unpleasant experience and for the inconvenience caused.
Our records indicate that you were already been assisted. Your account was updated accordingly.
Should you need further assistance, please do not hesitate to contact us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,