AG
AndrAA(C) Groenewald

1 reviews | Active since Jul 2010

20 Jul 2015, 07:50

Multichoice *****

I have only realised this month that you have been charging me R900 for my Explora contract. I agreed to a deal for R799 in March 2015 and now DSTV tell me the contract shows 7 April 2015.<br> <br> This is *****, which is ********. I did not agree to a contract of R900/month over 24 months and I would like you to resolve it please.<br> <br> I do not remember signing a contract of R900/month for 24 months or agreeing to it telephonic-ally. The agent promised me a R799/month contract for 24 months with no increase and no addidtional cost and that is what I have budgeted for.<br> <br> Hyave logged this report on 1 July ands have still not have any feedback.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2015, 14:22
Official
Hello ender123,

Kindly accept our sincerest apology for the inconvenience caused.

We have forwarded your query to the relevant department for further assistance.

You can expect feedback directly from them within 48 hours.

Thank you for taking the time to contact us.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah