AG
AndrAA(C) Groenewald
1 reviews | Active since Jul 2010
05 Aug 2015, 12:12
Multichoice *****
Still awaiting response on a report posted on the first July, only feedback was that they would come back withing 48Hours, still waiting a month later for contact. \We have escalated your query to the DPP department to assist you directly with your concerns"is the standard response on the website and thereafter nothing.<br> <br> I have only realised this month that you have been charging me R900 for my Explora contract. I agreed to a deal for R799 in March 2015 and now DSTV tell me the contract shows 7 April 2015.<br> <br> This is *****"
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
10 Aug 2015, 08:42Hello ender123,
We have escalated your query to the DPP department to call you urgently and assist you with your concerns. Reason for our escalation is because we do not have access to the DPP Explora contracts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to call you urgently and assist you with your concerns. Reason for our escalation is because we do not have access to the DPP Explora contracts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply10 Aug 2015, 08:42
Official
Hello ender123,
We have escalated your query to the DPP department to call you urgently and assist you with your concerns. Reason for our escalation is because we do not have access to the DPP Explora contracts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to call you urgently and assist you with your concerns. Reason for our escalation is because we do not have access to the DPP Explora contracts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
