oP
otto P
1 reviews | Active since Feb 2016
23 Feb 2016, 11:49
multichoice fails a client timelessly
I app**** for a multichoice contract a month ago and was approved the next day,but the problem is I don't have anything to show besides a dropped credit score. I have been calling multichoice call center timelessly to Enquire and all I get told is we will escalate the problem and get back to you which at the least they don't even call me back for feedback. I am very frustrated by this and the lack of competency from the staff not being able to resolve such a petty problem or atleast tell me I won't be getting the decoder so I move on and make another plan
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Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2016, 11:31Hello poti12,
Your feedback regarding our service is very important to us. We apologise for the inconvenience caused in this regard.
As we're are committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Your feedback regarding our service is very important to us. We apologise for the inconvenience caused in this regard.
As we're are committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply24 Feb 2016, 11:31
Official
Hello poti12,
Your feedback regarding our service is very important to us. We apologise for the inconvenience caused in this regard.
As we're are committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Your feedback regarding our service is very important to us. We apologise for the inconvenience caused in this regard.
As we're are committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,