Multichoice ******ing money from me.

Recently had a negative experience with Multichoice regarding my DSTV monthly subscription charge. I neglected to pay them by the 1st of June 2020 and received an SMS on Saturday evening 2 June informing me that I have been disconnected as a result and have to pay the outstanding amount plus a reconnection fee of R50. On Sunday afternoon I paid the outstanding amount in full as stated by Multichoice on the SMS received and phoned the Call Centre to be reconnected. I was then instructed to email proof of payment to them and will be reconnected. Nothing happened and I called again. They then uploaded the proof of payment to my profile and reconnected me. All was good, or so I thought. To my surprise i received an SMS on Wednesday evening 5 June informing me that due to non payment my service will be disconnected, which then happened. Once again I had received an SMS stating the same outstanding amount as on previous SMS's and already paid. On Thursday morning I phoned again and spent 34 minutes on my cellphone no less, attempting to be reconnected. The gist of the matter is that suddenly I now owed Multichoice R50.00 more than the previous amount already (Which amount was my subscription fee + R50). The gentlemen could not explain to me where this R50 materialised from, only insisted that, that was what the system stated and unless I paid this R50 I could not be reconnected. Of course I refused and insisted to be reconnected as I had already paid them in full. Finally after being put on hold for the fourth time I was assured that he had spoken to his manager and that the matter would be escalated and I would be promptly reconnected. I accepted that and thanked him for his trouble. About 1 min after having ended the call I received another SMS informing me that my DSTV had been stopped and I had to pay the previous amount paid (already paid) plus this extra R50. No sign of the promised reconnection. As I am posting this I am still disconnected. This is unacceptable and is nothing but ******ion. The sheer arrogance of expecting me to pay an extra amount no one could explain to me is astonishing.