LL
Liza L
1 reviews | Active since Sept 2019
02 Apr 2022, 09:54
Multichoice exploration
On the 15 of February I had a technical problem with my dstv call the call center for help and they said it need technician then I called again asking them to disconnect it since I didn't have money for technician. Now today they telling me I owe for whole month of April they disconnected at end of February. That's not my fault
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
02 Apr 2022, 10:16Hi Liza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Apr 2022, 10:16
Official
Hi Liza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
LL
Liza L's updateReviewer Update
02 Apr 2022, 10:38I hope you settle this as soon as possible
LL
Liza L's update02 Apr 2022, 10:38
Reviewer Update
I hope you settle this as soon as possible
DStv (MultiChoice)'s replyOfficial
02 Apr 2022, 17:31Hi Liza,
We tried calling you but got your voicemail. The amount given to you is a quote for reconnecting services, it's not an amount owing.
Kind regards,
DStv: Hello Peter Team
We tried calling you but got your voicemail. The amount given to you is a quote for reconnecting services, it's not an amount owing.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Apr 2022, 17:31
Official
Hi Liza,
We tried calling you but got your voicemail. The amount given to you is a quote for reconnecting services, it's not an amount owing.
Kind regards,
DStv: Hello Peter Team
We tried calling you but got your voicemail. The amount given to you is a quote for reconnecting services, it's not an amount owing.
Kind regards,
DStv: Hello Peter Team
Best regards,
LL
Liza L's updateReviewer Update
02 Apr 2022, 17:46What quote? I call back but it also didn't went through
LL
Liza L's update02 Apr 2022, 17:46
Reviewer Update
What quote? I call back but it also didn't went through