MJ
Meier J

1 reviews | Active since Sept 2010

31 Oct 2015, 11:09

Multichoice enriches lives

Multichoice Error Message E 143 - 4, <br> <br> Multichoice enriches lives, March 31 2015 core headline earnings R 6'349 BILLION.<br> <br> I'm an annual subscriber and my new subscription is due January 2016<br> <br> I have endless hassles with Multichoice's Explora decoder. It developed problems and I went three times to their agent, which were very helpful by the way but are struggling with their system, technical and billing wise. Twice I went there and was told according to their system Multichoice owing me R 2800 .-, but they do NOT, where they get that from,only they know. <br> We could not solve the technical problems with the original Explora so eventually I bought a refurbished unit which worked for three days. Problem solved. Unfortunately not. I had to take it back with the similar problems as the original unit. At home again, after two days my secondary view unit wasn't working AGAIN! with the Multichoice error Message either E 143 - 4, or to check the cables for connection, I'm so frustrated, we pay good money for a inefficient monopoly service. after going to their branch I have decided they have to come to the house and sort it out from here.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2015, 12:37
Official
Hello mollyjack,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team