MULTICHOICE (DSTV) SUCKING ME DRY. IM VERY MUCH DISGUSTED

My subscription was suspended today after multichoice made it through my account and debited R8414.38 on the 25th of Jan, contacted the call center that i was incorrectly billed. An arrangement to debit the correct amount was made, the 26 Jan an amount of R1134 gets debited by multichoice from my account. all this is for one subscription no extra view. waiting on them to actually reverse what's mine but "nothing " done..... Today I am without service and when I call the call center, Puleng request proof of payment from me and rudely puts me on hold without saying anything, another agent was sapozed to have givn me a call back she just left me hanging.

IM VERY MUCH DISGUSTED AGAIN BY MULTICHOICE, AS I VIEW MY STATEMENTS IM SEEIN THAT I KEEP BEING BILLED FOR PACKAGES I NEVER SIGNED UP FOR, AND EVEN TO THIS DAY AGENTS DETECT THE ISSUE WITH MY ACCOUNT BUT WILL NOT DO ANYTHING TO RESLOVE..... MULTICHOICE A COMPLETE DISGRACE.

TO MULTICHOICE: NOW THAT WE ARE IN A CONTRACT, WHAT DO YOU CALL YOUR ACTIONS, AND WHAT DO YOU PROBABLY SUGGEST WE DO SINCE THIS IS NOT THE FIRST TIME WE ARE HERE.