Multichoice DStv Poor Service

1. I have used DStv Self Service to change my subscription and after 3 years they still want to bill me for the PVR I cancelled. 2. I cannot get a clear statement from their DStv Self Service Option - There are various charges for amounts like R2.90 on the statement without description. Impossible to get a clear idea of what they charge and why or when they add or deduct charges on the account. 3. Their financial department cannot retrieve a direct payment into their bank account even after I sent a proof of payment. 4. They charge re-connection fees even if the fault is clearly on their side.