Multichoice-DSTV not taking me Serious

<p> </p> <p>On the 5th of December 2016 DSTV contacted me telling me that I owe them and I should make the payments asap. With my knowledge I always make sure to pay my DSTV every 25th of the month to avoid my service of being disconnected and paying extra to reconnection fee. I spoke to Superintendent to advise which month did I miss payments on so I can send them proof of payment. They advised I missed a payment on December 2015 that is 12months later they picked up that skipped a payment. I then provide DSTV with prove of payment which was send to Sharleen. After sending the proof of payment no one called me to give me an update, only to find out one morning without any warning with my service disconnected. I then call them back furiously and they told me to forward again proof of payment for feb 2016, which I did but this kept on going each week with a different supervisor cause every single supervisor kept ignoring my emails.</p> <p>I have been in contact with the below supervisor and none of them have come back to me to check if my issue has been resolved.</p> <p>1-Sharlene.Kekana </p> <p>2-Clint Schoeman</p> <p>3-Tinyiko.ngobemi </p> <p>4-Rebecca Lesito</p> <p>5-Zithulele Ngcobo</p> <p>6-Nombuso.zungu</p> <p>P.S THIS IS EXLUDING THE CALL CENTER URGENTS.</p> <p>Kept on getting msgs that I need to pay the 5000 to 1000 which doesn’t make sense at all. I am now suffering and my name is been dragged to this cause of supervisors who are not doing their job.</p> <p>Please please can someone help me on this issue.</p>