ML
Moroka L

1 reviews | Active since Dec 2021

01 Dec 2021, 22:03

Multichoice DSTv Life Insurance *****

Multichoice **********ly decided to activate so-called DStv Life insurance, according to one of their Live Chat consultants. I id not even know they offers such services. I have never requested for such a product and for some weird reason they added it to my subscription premium. I am told the only way to have it cancelled is to phone (at my own cost) some number and get it removed. I would like for them to investigate and provide me with the proof of consent to the contract, before cancelling it, because this borders on *****.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2021, 22:09
Official
Hi  Moroka Letshela,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
ML
Moroka L's update13 Dec 2021, 14:12
Reviewer Update
Any feedback?