Multichoice dstv is *****ing our money and violating our constitutional rights

Yesterday I spoke to Sizakele Phungula from Dstv online chat.I am very disappointed about how dstv operates and **** and rob us as consumers.after I spoke to her I requested to speak to her manager or any manager and she promised that the manager will call me before end the day yesterday. When I requested her to give me statements from January 2022 till 2023 her response was they only do month to month statements I then said please send those statements but only 4 months was given to me .My monthly payments are all different from each month when I ask her why her response was ,when I don’t make payments by the end of the month or in the set date dstv will add R50 on my bill even though the account is not suspended. When I ask about grace period her response was dstv only give clients only 1 day grace period.( that will be confirmed by national consumer commission) if it is allowed. I paid for my account on 13th of June 2022 for the amount of R3320 for 6 months that is from July 2022 till end of December 2022 but I was told that I am owing December 2022 and January 2023 yet my account was suspended in January 2023 before the 10th. But she told me the bill I am owing is R893.08 . I think it is a **** if i calculate the amount I am paying every month.

I also don’t understand why dstv also suspends sabc1 ,sabc2 ,sabc 3 and etv since these channels are free from SABC. I think also SABC must answer that question soon. Multichoice must be reported and our government must also allow other companies to operate as well so that dstv must be within other competitors. The problem is that they operating alone in the whole country and then rob consumers and get away with it. We must take action against Multichoice and involve all forums which are relevant and take them to court if necessary. It is a crime to behave like how this company is doing and billing us different amounts in different months yet you are in a same subscription . There are lot of things that needs to be investigated from Multichoice which are not allowed by law . I am still waiting for the manager to call me of which I doubt they will. My account is suspended yet I don’t receive any statements every month ,via my post or via my emails for almost 3 years now .but I did request the statements to be sent to me in 2021 and 2022 . When I pay lum sum for many months like 6months they will make sure they over charged me. Multichoice is owing me since they suspended my account while I made payments and they claim I am owing them and yet they did not suspend me when they claim December was supposed to be paid pay as my 6 months was ending in November. Why they didn’t suspend it in December since we watch as we pay ? These people are ****** and must be investigated and punished ,our government must issue licenses to other companies so that as consumers we will have multiple companies to choose from.