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Vuyiswa N
1 reviews | Active since Aug 2020
02 Nov 2022, 15:50
Multichoice dstv is nonsense
My dstv was disconnected a few minutes ago after payment was made this morning. The autobot gave me an amount to pay yet the account was still disconnected. Upon calling the consultant I spoke to said I still owe a reconnection fee and the a floor manager changed to say I owe them for last month's balance. I want my money refunded and it's now a process for them to do that.
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Vuyiswa N's updateReviewer Update
02 Nov 2022, 16:21The disrespect I got today from a consultant -Yonela- and so called floor manager - Xolelwa. This is now the service they render to black people and make you feel that your money is change to them forgetting that they are at work because of the change we pay.
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Vuyiswa N's update02 Nov 2022, 16:21
Reviewer Update
The disrespect I got today from a consultant -Yonela- and so called floor manager - Xolelwa. This is now the service they render to black people and make you feel that your money is change to them forgetting that they are at work because of the change we pay.
DStv (MultiChoice)'s replyOfficial
02 Nov 2022, 16:23Hi Vuyiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Nov 2022, 16:23
Official
Hi Vuyiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,