***** multichoice dstv

I'm still having a problem with multichoice, the matter has not yet been resolved because my credit profile is still a mass because of that money multichoice is saying I owe them but I'm paying my account monthly. 2 months ago a lady called me saying they will solve the matter by writing a letter to experia to solve the problem but until today nothing has been done so I'm saying to you today I'm not going to talk to you anymore I'm just going to open a case against you if this matter is not solve withing 7days Dat my promise to you dstv multichoice