1 reviews | Active since Jan 2017

31 Jan 2017, 10:45

Multichoice Dstv Explorer

<p>multichoice unable to resolve problem- always had debit order for xstra view now suddenly multichoice request that we pay for two decoders (and say that we are in arrears yet it has been the same debit order for years) they won't help or tesolve problem unless we settle outstanding account yet it make no sense at all and representatives unable to assist- called three times</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2017, 11:04
Official

Dear Lia Starke

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2017, 16:16
Official

Good day Lia Starke

As per our telephonic discussion, we have manually adjusted your DStv account.

Your Xtraview service is now active and we will continue to follow up with you.

Thank you once more for your feedback and support.

Best regards

Girly

Best regards,