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Pierre M
1 reviews | Active since Jan 2013
08 Mar 2015, 10:31
Multichoice/DSTV explora contract
Ordered an explora. Queried 7 day delivery failure, say they are out of stock.<br> Been trying to contact via email etc for last 5 days. Just get auto-respond message and failure to contact within specified time.<br> Quick to respond and sell their products, slow and unresponsive to service follow ups!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Mar 2015, 13:59Hello Mole54,
We do apologies for the inconvenience you experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply08 Mar 2015, 13:59
Official
Hello Mole54,
We do apologies for the inconvenience you experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,