IR
Isabel R

1 reviews | Active since May 2020

03 May 2020, 05:59

Multichoice DSTV

Service is shocking, been cut off 5 times in the past month. After paying in Full for the year upfront.

Everytime they acknowledge the receipt of payment, yet we still get cut off.

We cant fix this problem on line as we need to speak to someone personally, which is always a call centre.

Definately not happy with the unprofesionalism of this compny and now thinking of getting our money reimbursed and go elsewhere.

Been With DSTV for many years and dont need this kind of treatment. Going to be half hour on phone to try resolve this issue AGAIN for 5th time this morning.

Thx Raymond Rautenbach ***

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2020, 09:13
Official
Hi Isabel Rautenbach, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team