Multichoice & DSTV cut service without warning

Having been a client of DSTV for many years I finally had to give up with them. I downgraded my package from full to family and apparently short paid end June by R99.00 - Accounts were paid as per sms sent. End July I paid 1 cent short - account blocked. After numerous unanswered calls I spoke to Karobo Mol , who said I should pay in a further R335.00 plus R 99 re-connection fee. DSTV , finished with you. 70% ******* on Multichoice , Their staff dont care - why cut for R100 short paid , why not call or sms reminder ? Good Bye , another failed SA provider.