1 reviews | Active since Dec 2016

01 Mar 2017, 11:07

Multichoice DSTV

<p>Why did Multi Choice take this month double payment off if I am up to date with my account. I will not call your call centre cause they not helpfull and had numurous problems with them before. Please get back to me asap. Thank you</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Mar 2017, 11:34
Official

Dear Chantell

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Mar 2017, 13:17
Official

Good day Chantell

Thank you for taking our call today.

As discussed, our Price Lock team will contact you directly to further explain the double deduction in your account.

Regarding insurance, please contact our insurance team on ***. Our insurance team operates Monday to Friday from 08h00 to 17h00.

Please feel free to contact us should you have any queries.

Kind regards

Dinah

Best regards,