1 reviews | Active since Jul 2013
MULTICHOICE Dstv
Hi there... Dstv/MultiChoice! I decided to upgrade my decoders. What a desaster. I bought a Explora for my lounge @ R3892, then I have to buy another decoder for my bedroom because apparently, you can't connect 2 televisions on a Explora. The second decoder cost R799. Then the installers came to install these decoders. I paid an additional R300 to install... Then they were unable to connect the second decoder. Then I have to buy a splitter to connect second decoder... Still they were unable to connect 2nd TV. Left without connecting the Wi-Fi to the smart TV or the TV to the Wi-Fi. The first team left. I myself manage to connect my Explora to the Wi-Fi...or the TV to the Wi-Fi. The next day I called another accredited DStv installer to come and connect the 2nd Decoder at a additional R350. So today, halfway into November, I got a error on my 2nd Decoder. Error that was not listed on the Dstv App. After 30 minutes on the phone to MultiChoice they put me on hold & never returned to my call... Playing forever music in my ear. & STILL... THE ERROR REMAINS ON MY 2ND DECODER... SÓ! LESSON LEARNED... DROP MULTICHOICE!.... NEVER CONSIDER MULTICHOICE FOR YOUR VIEWING! RATHER LET THEM CRY FOR MILLIONS OF CLIENTS LEAVING THEM AS I READ YESTERDAY ON SOCIAL MEDIA.
Al my money was wasted on a second decoder. Was so called installed only to find that apparently there is now a problem with the installation. So now I have to pay again for another call out to fix this error 😡.. All together this sum of money will exceed the R5000 mark. UNEXCEPTABLE😡
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DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
All I want to say to all the potential subscribers that want to subscribe to DStv... Think twice & carefully...
They eat your money & when you experience problems with your reception, they are full of excuses 😡😡😡😡
All I want to say to all the potential subscribers that want to subscribe to DStv... Think twice & carefully...
They eat your money & when you experience problems with your reception, they are full of excuses 😡😡😡😡
